As a primary social communication mechanism, the email is on its way out.

 

With the rise of instant messaging applications such as Facebook or Whatsapp, it won’t be too long before companies are using these mediums to communicate with customers instead of the once ubiquitous system of electronic mail - and for good reason.

 

Complete the form below to download our full whitepaper 'The death fo email: How instant messaging will transform the way we book holidays.'